I’m hearby issuing a moratorium on bad responses to media queries. I swear, sometimes I get some of the craziest most irrelevant responses to my queries…! It’s like what are people thinking?
Not to toot my horn but this is the right way respond to a HARO or PRLeads Query.
The reporter wrote:
I’m seeking marketing/sales/online experts and small- to midsized-business owners to comment on one of the following topics. In your response, please indicate which topic you’d be most qualified to speak on: 1) Tapping the Online Video Movement: Ways companies can use online video to promote their products and services right now. 2) How to Get Recipients to Read Your E-mail Blasts: Solid strategies that companies can use to make sure their e-mail messages are the ones that are opened, read and acted upon. 3) Attracting Customers, Even During a Downturn: Effective tips for companies that want to attract new customers now, and when the economy turns around. I’m a freelancer. Contact me at ima@reporter.com
The response (notice how it is brief, concise and gets to the heart of the journalists query without getting all long-winded and what not. Remember, there is beauty in brevity):
Hi Ima,
I’m Monique Caradine, a radio/TV host turned publicity expert and media trainer for entrepreneurs. I help small businesses (mainly women-owned) reach their ideal client through social and traditional media.
I’ve found that these days companies have to do several key things to “rise above the noise” in this uncertain marketplace — particularly as it relates to your third point – attracting new customers:
1.) They must build personal relationships. This is done very effectively through social media like Twitter, Facebook, podcasts and blogs. The market relies on social media as a means to connect on a personal level with corporations, therefore, those that are NOT in this space will feel the pinch.
2.) They must maintain their marketing initiatives despite the down economy. Now is not the time to cut back!
Sustained visibility will reassure weary buyers who will repay you with their loyalty once the upswing begins.
3.) They must increase the value and the service to their customer base without increasing prices. Customer service is a lost art. Sincere Customer Service is virtually non-existent. Now is the time for corporations to really give a personal touch, extra service and increased convenience without increasing the cost to consumers
I can be reached at 777-9311 x. 156 if you care to talk more! Our website is www.momentum-media.tv
Also, here’s a release I wrote recently on the topic.
Thanks!
Monique Caradine Kitchens
Momentum Media Group, Inc.
“Harnessing the Power of Media to
Move Women Business Leaders Forward”
This is how it should be done. How would you have done it differently or better?
3 Comments
February 20, 2009 at 6:13 pm
I agree with your focus on responding to these services..I’ve spoken to many writers who get bad responses but dont report them…the people who run all these services dont really understand just how many bad responses occur because the journalists dont report them…
I think your response was good…I bet you would have got the interview with the intro and link to the news release…would have been shorter..I typically only use one or two sentences and a link and that seems to work on profnet…HARO is a different animal altogether as its got like 50,000 subscribers!
Chris Martin, mPH
http://www.chrismartinpublicrelations.com
February 20, 2009 at 6:25 pm
Thanks for your feedback Chris! So you say I should be even more brief heh?
My thinking is, give them enough to show my (or my client’s) expertise without boring or annoying them.
I hate it when people write, “go to my website and learn more…” I don’t want to go to your website! Give me what i need now!
BTW, I’ll let you know if I get the interview. I got a good feeling i will. The formula has worked for me many times before!
February 21, 2009 at 11:39 am
Way way way too long. You think a reporter has that much time to read? You’re dreaming. One graph plus contact info. End of story.